First Aid for Mental Health

Level 2 Award

Training course – First Aid for Mental Health

Level 2 (RQF) Award in First Aid for Mental Health

Level 5 (SCQF) Award in First Aid for Mental Health


Approximately 1 in 4 people in the UK will experience a mental health problem each year, the severity of which can range from minor transient symptoms, to more severe health problems that significantly impact on daily life.

Many of the early warning signs are not recognised and not openly discussed, which can result in a far more damaging health problem. Mental health can affect all aspects of our lives and research has shown that the work environment is the biggest cause of stress, with 1 in 6 employees experiencing common mental health problems in the workplace. This affects how people perform at work and has greater implications on productivity and the wider economy.

This qualification provides the knowledge and understanding of how a positive mental health culture within the workplace can be promoted. It covers a range of mental health conditions, including how to manage stress and understanding the impact of substance abuse.  Other topics include, how to start a supportive conversation, when and how to signpost a person to seek appropriate professional help and planning a first aid action plan for mental health.

Who would this course suit?

This course is suitable for everyone in the workplace and is designed to help employers promote and encourage a positive mental health culture. Starting open conversations and reducing stigma, this qualification acknowledges mental health problems and recognises it as part of employee welfare.

It is recommended for those employees who wish to take on the role of First Aider for Mental Health within the organisation.

It is recommended that learners hold a minimum of level 1 in literacy or equivalent, to undertake this qualification and reasonable adjustment to a learner who has a disability, medical condition or learning need can be arranged. 

Learners are provided with;

  • Comprehensive knowledge on a range of the most common mental health conditions in order that they can identify suspected Mental Health conditions
  • The skills to be able to act should a condition be suspected.
  • Start a conversation and be able to signpost a person towards professional help and support that person whilst they are receiving professional assistance.
  • Provide their peers with a First Aid for Mental Health Action Plan. 


A range of First Aid for Mental Health related subjects are covered including:

  • What is First Aid for Mental Health?
  • Identifying mental health conditions
  • Providing advice and starting a conversation
  • Stress
  • Mental health conditions
  • Drugs and alcohol
  • First Aid for Mental Health action plan
  • First Aid for Mental Health in the workplace

Learning outcomes

  • Know what mental health is, why people develop mental health conditions and the role of a First Aider for Mental Health
  • Know how to provide advice and practical support for a person presenting a mental health condition
  • Know how to recognise and manage stress
  • Know how to recognise a range of mental health conditions
  • Understand the impact of substance abuse on mental health
  • Understand the First Aid for Mental Health Action Plan and be able to put it in place
  • Know how to implement a positive mental health culture in the workplace

Learners undertaking this course can take the role of First Aider for Mental Health and provide a point of contact to help and support those with a suspected mental health condition.

Learners will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the knowledge to identify when a person may have a condition and know where they can go to get help.


A minimum of 6 hours ideally completed in one day.


This qualification is assessed through a written assessment paper and the practical demonstration of the First Aid for Mental Health Action Plan, to be completed at the end of the course.

Other assessment methods are used, including;

  • Practical demonstration of the First Aid for Mental Health Action Plan
  • Oral questioning (verbal and multiple-choice).

The RQF Level 2 Award in First Aid for Mental Health (SCQF Level 5 Award First Aid in Mental Health) will be issued to the learner, subject to successful assessment. No external assessors are required.

Course materials

Each delegate will receive a First Aid for Mental Health course handbook which can be a downloaded electronic version or hard copy. This is included in the course costs.


Upon successful completion of the qualification assessment, learners will be awarded the Ofqual regulated Level 2 Award in First Aid for Mental Health (RQF) or equivalent SCQF.

This qualification is valid for three years from the date of achievement. It is strongly recommended that the learner attends

annual refresher training. The learner will need to complete the full course again to requalify for a further three years.


This qualification can be delivered via;

  • Online training
  • Onsite training (prior to pre assessment of training facilities)
  • Offsite training


A maximum of 16 students can be accommodated and all candidates must be a minimum of 14 years of age to qualify.

Course cost 

This is dependent on the delivery and takes into account the number of delegates and location. 

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