Role of a Mental Health First Aider

Roles and responsibilities of the First Aider for Mental Health

The role of the first aider for mental health is to be the main point of contact for anyone going through some form of a mental episode or emotional distress.

  • Identifying the early signs and symptoms of mental ill health.
  • Start supportive conversations with people experiencing mental health problems.
  • Listen non-judgmentally and provide reassurance.
  • Asses the risk of self-harm and suicide.
  • To signpost and encourage appropriate professional support.
  • Reduce the stigma attached to mental health and promote awareness.
  • Summon the appropriate emergency services if necessary.
  • To maintain confidentiality and provide an ongoing supportive working environment.

Benefits of having First Aiders for Mental Health champions in the workplace

  • A preventive approach to mental health issues. First aiders can implement activities that encourage healthy behaviours and encourage others to proactively look after themselves.
  • Reduced stigma and fear of judgement. By gathering employee feedback on how to improve mental health at work you can gauge the ‘health’ of your business and act accordingly. By recognising when morale is low and giving a voice to those who may not normally wish to speak up, you can avoid disruptions in productivity.
  • Improved wellbeing in the workplace. Recognising areas of need or concern and developing and incorporating regular reviews of an organisations wellbeing or mental health policy.
  • Commitment to employee wellbeing. By taking the mental health and wellness of your employees seriously, you send a clear message that you care and want them to thrive, building a culture of openness and understanding.